Last updated: April 7, 2025

We care about your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

1. Information We Collect

We collect the following types of information:

Personal Information

• When you interact with our website or services, we may collect:

• Your name, email address, and phone numberBilling and shipping addressesPayment details (processed securely via Stripe)Any information you submit through forms, chat, or email

Usage Data
We may automatically collect data on how you use our site and services, including:

• IP addressBrowser typeDevice informationPages visited and time spent

2. How We Use Your Information

We use your information to:

• Fulfill and manage your ordersSend transactional and marketing emails or textsProvide customer supportImprove our website and servicesRespond to inquiries or requests

We use the following trusted partners to help operate our business:

• GoHighLevel: for managing customer relationships, forms, scheduling, and automated communicationsStripe: for secure payment processing

• Printful: for print-on-demand order fulfillment and shipping

When you place an order, your information is shared with Printful as necessary to produce and ship your items. Printful handles product creation, packaging, and delivery on our behalf.

3. Sharing Your Information

We never sell your personal information. We only share your information with trusted third-party services necessary to operate our business. These services are required to keep your data secure and confidential.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our website. You can disable cookies in your browser settings if you prefer.

5. Your Rights

Depending on where you live, you may have rights to:

Access or request a copy of the personal data we hold about youRequest corrections or deletion of your personal dataWithdraw consent to marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Data Security

We take data security seriously. We use modern security measures and platforms to keep your personal information safe from unauthorized access, disclosure, or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here, along with the effective date.

8. Contact Us

If you have any questions or concerns about your data or this policy, please reach out to us:

Kraken Games Lab
Email: [email protected]
Phone: (844) 648-2400
Mailing Address: 6700 N. Linder Rd. Suite 156-403 Meridian, ID 83646